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HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which might be crucial to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and development. On this put up, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Up to now I labored for a grassroots group that related Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Inexpensive Care Act (ACA) and serving to individuals make higher choices about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present shopper help – solely this time, in a nationwide setting.
I come from a predominantly Latino neighborhood; plenty of of us locally don’t converse English or have entry to assets in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I discuss to individuals right here who’re excited by studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely excited by eager to know extra about me and my life. It’s this sort of tradition that has made me really feel extra comfy right here than I’ve in some other job.
I’m developing on three years at HealthSherpa and we’re about to enter what shall be my third Open Enrollment Interval (OEP). I’ve finished quite a lot of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers work out what data they want with a view to excel of their work.
Total, I’m most happy with having helped develop a robust data base for brokers over time I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve finished right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it could possibly really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly advocate you embrace the unknown. You may need a baseline concept of what the ACA is, however as you dive deeper, there’ll all the time be some component of the ACA that you simply’ll encounter, and also you gained’t acknowledge or perceive it immediately. These are alternatives to study one thing new, and your workforce will show you how to determine it out. It’s crucial to help one another in our work, in order that we are able to additional deepen our data base.
I like training languages and translating for folk in numerous methods. I’ve love each for the languages themselves, and likewise the educational and acquisition of language expertise. For me, studying languages is about attending to know individuals and their environments. It’s a ability, but it surely’s additionally a approach to study extra in regards to the world.
I’m bilingual in Spanish and English and likewise discovered Japanese as a baby. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at dwelling there are phrases, phrases, and entire sentences in Japanese or Spanish despite the fact that we primarily converse English- it’s a little bit of a whirlwind.
Need to work with Kino and the remainder of our phenomenal workforce? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
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